SWAT
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Recent activity by SWAT-
I received a “Bus capacity is full” message when trying to book, what should I do?
Please try to book at another timeslot.
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When will I know if my Ride is Confirmed and when will I receive Vehicle Details? How long will I have to wait after booking?
You will receive a ride confirmation immediately after you have successfully made a booking. Please check Manage in the app to view your bus departure time, and make your way to the terminal slight...
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Can I cancel my booking? Is there a time limit for it? Will I be charged?
We encourage you to cancel your booking early if you are not able to make it for the ride. This will allow the vehicle to be freed up to serve other passengers. No, you will not be charged for ca...
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Where can I retrieve my booking?
Select the menu icon at the top left hand of the screen. Select Manage Ride to view existing and past bookings.
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Is there any cut off time for booking?
You will need to book before bus departure time. However, please arrive at the pick up stop earlier as the bus will depart the stop at the specific departure time.
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When can I make a booking for my ride?
All transport bookings must be completed within the booking window period. Booking windows are: Available from 12:00 am the day before the service until the scheduled bus departure times All...
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Can I book multiple trips for myself?
Yes you can book multiple trips for yourself across the multiple days which bookings are opened.
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Can I book for my child/dependant?
No. With contact tracing regulations in place and for the safety of all passengers, you may only make a booking for yourself.
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Can I book for other passengers on the same ride?
No. With contact tracing regulations in place and for the safety of all passengers, you may only make a booking for yourself.
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How do I make a booking?
Select the Menu icon at the top left hand of the screen. Select Book A Ride to make a booking.