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What should I do if the service is down?
Do not worry, we are working on it to ensure that the service is up and running as soon as possible. In the meantime, please check your email or application for any notification regarding the appli...
I am a public user, how do I register for the application?
For Public Users:
When will I know if my Ride is Confirmed and when will I receive Vehicle Details?
You will receive a ride confirmation upon successful booking submission. Your ride confirmation will inform you of your vehicle details and pick-up time.
ข้อกำหนดและเงื่อนไขการใช้งาน Toyota Smart Mobility
ระบบจองรถรับ-ส่ง Toyota Smart Mobility ดำเนินการภายใต้การดูแลของบริษัท โตโยต้า ออโต้ บอดี้ ประเทศไทย จำกัด (ต่อไปนี้จะเรียกว่า “TABT” ) กรุณาอ่านข้อกำหนดและเงื่อนไขฉบับนี้โดยละเอียด การที่ท่านเลือก...
What are my lunch options?
Dear passengers, in order to serve more passengers during the lunch service, we have will be splitting the current 5 lunch spots into 2 different sets. This is based on the popularity of the lunch ...
Where are the pick-up points?
You can view the pick-up points when you make a booking onto the application, else you can look out for the bus signages along the roads, those will be the locations that the buses will be stopping...
What are the stops served?
This service serves a total of 31 stops: The Star Vista Razer Headquarters Grab Headquarters Wilmar International Headquarters Nucleos Neuros and Immunos Holland Drive Market (Car Park) Ghim Moh M...
What is the hotline number to call?
The hotline number to call is 94570367. Take note that the hotline will be operational only during service hours from 7:00AM to 8:00PM.
How do I pay for my ride? Will there be any cancellation or no show charges?
For public commuters, you will have to pay $0.75 at the payment terminal upon boarding the vehicle. The payment terminal accepts only CEPAS Card (Ez-Link Card). We advice you to cancel your rid...
I am a corporate rider, how do I obtain my concession pass?
Do make sure you have signed up with your corporate email. If you have done so and have not received you concession pass, do write in an in-app feedback to inform us on the issue faced. We will get...