SWAT
- Total activity 100
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 51
Articles
Recent activity by SWAT-
When will I know if my Ride is Confirmed and when will I receive Vehicle Details?
You will receive a ride confirmation upon successful booking submission. Your ride confirmation will inform you of your vehicle details and pick-up time.
-
What are my payment methods?
Both Cash and Cashless option through BEEP and G- Cash are accepted when you board the bus.
-
Scheduled Route: What are the Departure Times and Drop Off Locations?
Available Departure Times: 1) Departure Location: Katipunan Drop off Location: Makati 6am 7am 8am 9am 4pm 6pm 2) Departure Location: Makati Drop off Location: Katipunan 7am 9am 4pm 5pm 6pm 7pm
-
Can I change the drop-off address after I board the vehicle?
No, you are not allowed to change the drop of address after boarding the vehicle. However, you can let the driver know in advance if you wish to stop at other stops within the current route.
-
What happens if my vehicle broke down?
Upon getting notified from the operator or driver that the vehicle has broken down, please proceed to make your own way to your destination.
-
What if I cannot locate my vehicle?
If you have difficulty locating your vehicle due to this issue, please contact us through the in-app feedback 'Submitting a request'.
-
What should I do if I am going to be late or missed my ride?
If you are going to be late to your current booking, please cancel and re-book for the next timing to secure your seat.
-
I cannot seem to get a ride?
Our vehicles might be at full capacity. Please be patient and proceed to book a different time slot.
-
I am unable to swipe my boarding code
Please show the driver your ride confirmation ticket and inform him of your Name and last 4 digits of your handphone number. He will manually board you via the driver app.
-
Will the driver wait for me if I'm late?
If there are no subsequent bookings and existing passengers on the vehicle, it will depend on the driver’s discretion.