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ArticlesRecent activity by SWAT
I'm unable to login with my Email
Your unique identifier will be your Email. If you still receive an error that your Email is invalid, your Email may not be registered in our system. Please register by following the on screen instr...
Can I register with a foreign phone number?
Yes, you can register with a foreign number as long as you can receive the SMS containing your OTP on that number.
I did not receive a verification code
Please check that you have entered a valid number and you are able to receive SMS OTP on this phone number then try again.
What should I do if I forgot my password?
You can reset your password in the app by clicking ‘Forget Password’, please follow the instructions prompted on the screens.
Why does my application keeps crashing and I cannot view any ride updates?
Android versions lower than 5.0, and iOS version lower than 10.0 are currently not supported by SWATRide, please update your operating system and try again. Ensure that you have data, location se...
Can I change my phone number or email address in profile?
You can change your Name and Mobile Number via Menu then accessing Profile.
Where can I download the SWATRide App?
For iPhone https://apps.apple.com/sg/app/swatride/id1489159567 __________________ For Google Android: https://play.google.com/store/apps/details?id=io.swatmobile.swatride.android&hl=en_SG
Where can I see my pick up and drop off location?
Current P2P stopping points will remain. On the map, select the location pin to see a street view of your pick-up or drop-off location. Alternatively, Your Boarding Pass will show you your pick u...
When will I know if my Ride is Confirmed and when will I receive Vehicle Details?
You will receive a ride confirmation upon successful booking submission. Your ride confirmation will inform you of your vehicle details and pick-up time.